GET THE BEST OUT OF OUR PRODUCTS

SERVICES

We work to support you as best as we can. We can develop bespoke solutions that help your day-to-day emergency, rescue and mortuary operations.

IMPROVING YOUR OPERATIONS

We want to make sure that you get the best out of the devices we build. For this reason, we are created a dedicated team of professionals who run maintenance and repair services, provide post-sales assistance and can help you assist with any query about our EMS, rescue and mortuary equipment.

AFTER SALES

Minimize legal and safety risks by keeping your EMS, rescue and mortuary products in good conditions. Book your service only with Spencer authorized centers and your devices will be safer, last longer and be compliant with the law.

CUSTOMIZATION

We can offer a wide range of equipment personalization, including pre-spaced decals and graphics, hot printing, silk screen printing, tampography, engraving, injection moulding, premaview and embroidery. Contact us to request a product personalization.

EQUIP YOUR AMBULANCE

We are a one-stop supplier for your ambulance equipment. Explore our range of certified emergency products and upgrade your compartment with some of the safest and most advanced medical devices in the industry.

REPORT AN ISSUE

Are you having any problem with one of our products? Do you need any spare part? Get in touch with us and one of our representatives will get back at the earliest opportunity to support you.

CUSTOMERS USUALLY ASK US

How can I request urgent support?

The best way to request assistance from Spencer is to fill the Request support form, describing in details your issue. The closest Spencer representative will be in touch with you at the earliest opportunities to support you.

Why regular maintenance of your emergency equipment is important?

Well maintained, properly functioning emergency devices are paramount for the safety and wellbeing of patients and EMS workers. Patients lives may depend on it. To keep your medical equipment in good conditions, regular maintenance becomes essential, as it makes critical failure less likely, improves its lifespan and helps you save costs over time. The servicing period of each medical devices is defined by manufacturers: the manufacturer is not responsible for any damage caused by products which did not undergo regular servicing. Find out here how you can benefit from having your equipment in good conditions.

I don't know how to use one of your products. Can you help me?

If you haven't received a user manual along with the product, explore the User manuals page and type the product name on the search bar. If anything is not clear, do not hesitate to contact us and we will be happy to help you.

Which ambulance equipment does Spencer supply?

Spencer supplies a wide product range for emergency vehicles, including ambulance stretchers, fixation and fastening systems, transport chairs, emergency ventilators, advanced oxygen delivery systems and a full set of supplies for ambulance compartments. For more information about the range of ambulance equipment we supply, click here.